Amazon is well known for delivering products on time and exactly as expected. So when the fast-expanding company invested more than $1.3 billion to build new Seattle offices, the developers wanted vendors with Amazon’s same aptitude for meeting tight timelines and even tighter quality tolerances. It’s why the project coordinator in charge of cafeterias reached out to West Star.
Because West Star’s policy is to never overbook production, we were ready to quickly earmark manufacturing capacity to handle Amazon’s high-volume, highly custom order. Once Amazon’s developers provided final specs for the new stainless steel equipment, West Star delivered exactly what they expected in just days, not weeks.